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The Last Novel news

Aug 6
2 min read

Hello everyone,

Today’s post comes with the heavy news we had hoped would never come to pass.


Novel Horizons is ceasing operations.


For several years we worked hard to create and deliver projects to the communities and fans who supported us. After several setbacks and a consistently worsening economic picture, we have reached the point where we no longer have the funds to continue.


Increased logistical costs, production costs, and shrinking sales eroded our cash reserves. That forced us to take on debt just to keep operating, and ultimately left us assetless and without capital.


The extended radio silence was the result of nearly all staff being let go in an effort to preserve what little capital remained. The warehouse has been running on a two-person team for months, which is why many packages took longer than usual to ship.


We want to thank every person who supported us by ordering, visiting our booths, and believing in what we were building. We also apologize to every customer affected by our inability to keep the lights on longer. There is nothing we wanted more than to celebrate another round of completed projects.


At this time we cannot offer much in the way of solutions. The remaining hands in the warehouse are working to ship what can still be sent out, and we are coordinating the return of creator merchandise so it can get back into creators’ hands.


We remain committed to doing right by as many people as we possibly can in these final moments.

It was a privilege and an honor to serve the Vtubing community. We’re sorry that we ultimately let everyone down.


As of this post, all official Novel Horizons accounts will be shutting down.

 
 
 

70 Comments


You really need to update your front page to say "Closed due to fraudulent activity", not "Collabs paused for 2026".

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so my hana bunny figure is never coming in!? i placed an order ages ago an now i'm understanding that i'm getting scammed?

Edited
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Yhwach
Yhwach
Oct 08
Replying to

Yes, you got scammed.

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Sam Ruiz
Sam Ruiz
Sep 29

Soo I can asume the Deluxe miss heed figurine I won on the Twitter contest is long gone I payed the shipment so I expect at least you give me that back or well the figurine this is a great disappointment I really hope I can get the figure or the shipment cost back....

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Yhwach
Yhwach
Oct 01
Replying to

It's not "long gone", it never even existed to begin with. They made the one prototype and that's most likely it. I really doubt that ANY of the figures that they claimed were gonna be releasing this year ever made it anywhere near production. Also I'm amazed that they even managed to scam people who "won" stuff from them.

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Kind of figure this would happen seeing that once they took the money, i've never seen it again

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I just received a full refund from filing a chargeback through my bank/credit card. For reference, I paid in Oct 2025 and the figure I pre-ordered had an advertised release date of Oct 2026.


When filing your charge disputes, make sure to screenshot everything (this blog post regarding the bankruptcy and implication of no refund-support from the merchant, your order page(s), the product page(s) you purchased including any advertised release dates). Also, really emphasize in the dispute when your item(s) were supposed to release because chargeback rules for pre-order services/items are different than for immediate/in-stock ones. The dispute window is supposed to start when the items were advertised to be released/delivered, NOT when you first make your payment. So even…

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Mo
Sep 28
Replying to

Did u have any luck with paypal? They denied my claim even tho i had screenshots and everything to proof the situation to them. And as far as i know and my bank and paypal have told me if i were to get a refund trough my bank it would just put my paypal in a negative.

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